We want you to be totally satisfied with your purchase. However, if there are any issues with your purchase we'd be happy to help fix the problem. If you are not satisfied you can return your purchase for a refund or exchange, but we may refuse or delay returns if fraud or abuse is suspected.
Refunds and exchanges are accepted if within 30 days of the purchase date. We recommend that all returns and exchanges be sent via a traceable carrier such as USPS, UPS, FedEx, or DHL. Blooming Lotus Designs is not responsible for packages not received if sent via a non-traceable carrier.